About Us

Why Convertlines

our approach to business

Our goal at Convertlines is to be completely transparent. We gladly choose long-term relationships over profit. We operate on the principle of supporting our community businesses.

The most compelling reason businesses switch to Convertlines is our team of dedicated, local, customer service members. Our advisors are part of your community. When you call us, you’re not talking in a call center overseas, they’re in our office, standing by and ready to help when needed. They can be in your store or office at almost a moment’s notice to help with any business issue.

Our solution oriented philosophy is to identify a problem but quickly move towards finding a solution. When you call us, you’re not talking to someone in a call center overseas, we are our U.S. office standing by and ready and help when needed. We will always have a dedicated team member available and ready to assist you in running your business 24/7.

The Foundation of Our Commitment

We think the only way to do business is to serve others, do more for them, and charge less. We shaped our company and everything we do by this motto because it’s true to the values of those we do business with. We’re here to support independent business owners and take one less worry off their back, whether it be accepting payments, consulting with them on business solutions, or just providing good, old-fashioned customer service.

These values are the foundation that fuels our commitment to helping independent businesses succeed:
  • Creative Leadership: We inspire growth and innovation through learning and bold action
  • Passion For Progress: We have an uncompromising focus on impact and excellence
  • Responsibility: We act with honesty, integrity, and thoughtfulness

Convertlines Gives

Giving Back To Our Communities

Just like working to make our customers lives easier by eliminating the headaches of accepting credit cards, we strive to make lives better in our communities, too.

We wouldn’t be where we are without the support of our communities, and as a way of repaying this gratitude, we donate 10% of our annual profits to charitable organizations through our “Convertlines Gives” program. We also look for opportunities to partner with charities in our local communities who are doing great things to help others in any way they possibly can – much like our commitment to small business owners.

How We’re Different

From our founder to our newest teammate-driven by our values-every day our team is adding to our story of standing Convertlines up for our community business owners.

Almost a decade ago, we created Converlines because we saw thousands of hard-working business owners being under-served and over-charged by service companies. Today we serve small business across America, saving them thousand hours of saved business hours and frustration. No matter how fast we grown our goal will be to treat each of our customers as if they are our first customer. We’re also devoted to complete transparency. We don’t confuse our community business owners with credit card gibberish. Instead, we strive to make credit card processing painless, yet professional.

Portrait of happy professional business people posing together and smiling

“take care of your employees, and they’ll take care of your customers.”

Convertlines recognizes the value in establishing an entrepreneurial, goal-oriented, rewarding, honest and innovative culture; which is what makes our company such a remarkable place to work. We believe in a holistic and balanced lifestyle, supporting our employees with:

  • Competitive pay
  • Great benefits like medical, dental and vision insurance
  • Bonus opportunities
  • Unlimited paid time off
  • Flannel Fridays
  • Outings to the ballgame
  • Company-sponsored recreational opportunities

Working With Convertlines

We approach business differently than other companies. Convertlines, we pride ourselves on being completely transparent. We strive to make cloud and other services easy to understand, painless, and professional.